1. Introduction
Welcome to 2XA Inc. By engaging with our digital transformation, consulting, or implementation services, you agree to abide by the terms and conditions outlined below. These Terms & Conditions govern your use of our website, products, and services and form a binding agreement between you (“the Client”) and 2XA Inc. (“the Company,” “we,” “our,” or “us”).
2XA Inc. is a Canadian-based digital transformation partner helping organizations of all sizes modernize operations, enhance efficiency, and achieve sustainable growth through tailored technology solutions.
2. Scope of Services
2XA Inc. provides a range of digital transformation and IT services, including but not limited to:
- Odoo ERP implementation, customization, and support
- Business process analysis and optimization
- Data migration and system integration
- Software development and customization
- Cloud solutions and infrastructure management
- Training, maintenance, and technical support
The specific services to be delivered will be outlined in a separate proposal, statement of work (SOW), or service agreement mutually agreed upon by both parties.
3. Client Responsibilities
The Client agrees to:
- Provide accurate, complete, and timely information necessary for project execution.
- Designate a representative or project contact to communicate with 2XA Inc. throughout the project.
- Ensure timely feedback, approvals, and resource availability.
- Maintain necessary system access and infrastructure required for implementation or integration.
Failure to meet these obligations may result in project delays or additional costs.
4. Fees, Payment, and Invoicing
- Fees for services will be as specified in the agreed proposal or SOW.
- Invoices will be issued according to the payment schedule outlined in the agreement.
- Payments are due within the timeframe specified on the invoice (typically 30 days from the invoice date).
- Late payments may incur interest charges as specified in the invoice or applicable law.
- All fees are exclusive of taxes, which will be added as applicable.
5. Confidentiality
Both parties agree to maintain the confidentiality of all proprietary and sensitive information exchanged during the engagement.
Confidential information shall not be disclosed to any third party without prior written consent, except as required by law.
6. Intellectual Property
- All intellectual property (IP) created specifically for the Client under a paid engagement shall belong to the Client upon full payment.
- Pre-existing intellectual property, frameworks, or tools owned by 2XA Inc. remain the exclusive property of the Company.
- The Client is granted a non-exclusive license to use such materials solely for their internal business purposes.
7. Limitation of Liability
2XA Inc. provides services on a best-effort basis and does not warrant that all solutions will be entirely error-free or meet all specific requirements.
Under no circumstances shall 2XA Inc. be liable for any indirect, incidental, or consequential damages arising from the use of its services or solutions.
Our total liability shall not exceed the total fees paid by the Client for the specific project in question.
8. Termination
Either party may terminate the agreement with written notice if:
- The other party breaches a material term and fails to remedy it within a reasonable time.
- The project is suspended or delayed for more than 30 days due to client inaction.
Upon termination, the Client shall pay for all work completed up to the termination date.
9. Changes to Terms
2XA Inc. reserves the right to modify these Terms & Conditions from time to time.
Any changes will be updated on our website, and continued use of our services implies acceptance of the revised terms.
10. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these terms or the services provided shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.
Any disputes arising from this agreement shall be subject to the exclusive jurisdiction of the courts located in Ontario.